Ahlam Hijazi

Ahlam is a social worker by profession, holding a Bachelor’s degree in Social Work, a Master’s degree in Criminology, and an additional Master’s degree in Public Policy—all from the Hebrew University.

Prior to joining the institute, she worked for nearly 30 years in the Welfare Department of the Jerusalem Municipality within the Social Services Departments in the East Jerusalem area, where she acquired extensive experience in the welfare field and deepened her knowledge through her work with the East Jerusalem population.

During her tenure in welfare services, she filled various roles, starting as a social worker in the area of “Families and the Youth Law” and concluding her career there as the Deputy Director of the Social Services Departments in East Jerusalem. In her work, she led and managed numerous domains (poverty, youth law, community programs for children and youth, welfare-education programs, and domestic violence).

Additionally, Ahlam managed the Five-Year Plan “Welfare 3790” and oversaw the National Program for Children and Youth at Risk (360) in the East Jerusalem region. Recently, Ahlam delivered training for teachers through the Pisga Center in East Jerusalem.